Laura was very user friendly and easy to work with. She took initiative to ensure everything was done on her end and also continuously followed up with selling agent and loan processor to ensure deadlines were met. Very impressed! Laura was very responsive to all requests and needs during the process. She was also very patient and reassuring, which was needed at times. She assisted with all requests that met my budget and interests when it came to selecting a property. Also,she didn’t try to get me to exceed my preset budget to help personal gain, which was very appreciated.